OQRing.com is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund within 30 days of purchase. Simply contact our store to receive instructions on returning your purchase. The following conditions apply:
Size Exchange: Due to some measurements being slightly off, we offer a courtesy one-time exchange for OQ Ring customers.
Shipping is non-refundable
A $35 Restocking fee (provided item is repacked according to factory standards & without excess wear)
This includes UV sterilization, refinishing, packaging, and reentry.
Returns are accepted only on items with a minimum purchase price
Items purchased originally with free shipping will have standard ground shipping fees deducted from the refund
Shipping to and from OQRing.com is at the customer’s expense and varies according to weight, size, shipping type and location. For orders over a certain amount we offer FREE shipping within the contiguous United States. All items will be shipped insured.